Privacy statement

This privacy statement sets out the privacy practices for the organisation whose details appear on the "Contact Us" page ("the Firm") on this Web Site. This privacy statement does not set out the data collection and processing practices of the Firm in the course of its business outside of this Web Site. The Firm has notified the Information Commissioner of its processing obligations as required by the Data Protection Act 1998 and intends fully to comply with the provisions of that Act. For further information on these matters please contact the Firm or the Office of the Information Commissioner. By using this Web Site you agree to the collection and use of your information in accordance with this privacy statement.

1. Information collected on this site

When you register to use this service the Firm and any other third parties who host or maintain this site may collect information from any area where you can input information such as the Contact Us procedures. Information may also be gathered about your Internet address to help understand site usage, to help you log on, use the Web Site and in the selection and provision of Services. Your details may be used in any of the following ways:

• to update the Firm's records and to allow the Firm to communicate with and contact you;
• to be passed on to subcontractors or third party providers who require your details to provide services you have requested;
• to enable you to re-access information at your convenience;
• to provide statistical information to the Firm, and other third party providers;
• to provide the Services you have requested and in providing any enhanced and improved Services;
• by the Firm to notify you of any enhancements or other relevant product information about the service;
• If you do not wish to receive such communications from the Firm please contact the Firm using the "Contact Us" facility;

You may at any time decide to stop using the Firm site in which case you should notify the Firm by using the "Contact Us" facility. If you require the Firm to remove any details held about you, you should contact Keith Higginson on 01834 860508 and your details will be removed from the data base.

2. Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. On this Web Site usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Some of our business partners (for example, advertisers) may use cookies on our site. However, we have no access to or control over these cookies.

3. Links

This Web Site may contain links to other sites. If services are provided by third parties, these providers may ask you to directly provide information to them.

Please be aware that the Firm is not responsible for the privacy practices of those other sites.

We encourage you to be aware when you leave this site to read the privacy statements of each and every web site that you enter to understand how the organisation operating the web site collects and uses personally identifiable information.

This privacy statement applies solely to information collected by this Web Site.

4. Security

Please note that e-mails will not be encrypted or sent in any special form.

If you have any questions about the security of this Web Site, you can send an e-mail to the address set out on the "Contact Us" page.

5. Access to Data

You have the right to receive details of personal data. If you wish to receive such details you must contact the Firm.

6. Disclosure

You agree that the Firm may disclose to any regulatory authority to which each are subject or to any person in power to require such information by or under any legal enactment or where a third party has provided to our reasonable satisfaction written confirmation that it genuinely and reasonably believes your use of the site has been defamatory or otherwise unlawful and further that the disclosure of your data is necessary (a) for the purpose of, or in connection with, any legal proceedings (including prospective legal proceedings), or (b) for the purpose of obtaining legal advice, or is otherwise necessary for the purposes of establishing, exercising or defending legal rights. We will not effect such disclosure without notifying you beforehand by e-mail and allowing 4 days to elapse.

7. Monitoring

Keith Higginson F S Ltd reserves the right to monitor and intercept communications for lawful business purposes.

Systems personnel who operate and support electronic communications facilities need, from time to time, to monitor transmissions or observe transactional information to ensure proper functioning of the company's facilities and services. On these and other occasions, such personnel might inadvertently become aware of the contents of electronic communications. Except as provided for under Lawful Business Practice Regulations, personnel are not permitted to intentionally examine the contents of transactional information or disclose or otherwise use what they have seen, heard or read. If, however, violations of law or Company policy are discovered, personnel are required to report these to the appropriate officer.