1. The
Financial Services Authority (FSA) |
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The FSA is the independent watchdog
that regulates financial services.
This document has been designed by
the FSA to be given to consumers
considering certain financial products.
Use this information to decide if
our services are right for you. |
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2. Whose
products do we offer? |
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Investment |
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We offer products from the
whole market.
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We only offer products from
a limited number of companies.
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We only offer products from
a single group of companies.
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Insurance |
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We offer products from a range
of insurers for life assurance,
critical illness and income protection.
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We only offer products from
a limited number of insurers.
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We only offer products from
a single insurer.
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3. Which
service will we provide you with? |
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Investment |
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We will only advise and make
a recommendation for you after
we have assessed your needs.
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You will not receive advice
or a recommendation from us.
We may ask some questions to
narrow down the selection of
products that we will provide
details on. You will then need
to make your own choice about
how to proceed.
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We will provide basic advice
on a limited range of stakeholder
products and in order to do this
we will ask some questions about
your income, savings and other
circumstances but we will not:
• Conduct a full assessment
of your needs;
• Offer advice on whether
a non-stakeholder product may
be more suitable.
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Insurance |
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We will advise and make a
recommendation for you after
we have assessed your needs for
life assurance, critical illness
and income protection.
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You will not receive advice
or a recommendation from us for
life assurance, critical illness
and income protection.
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We may ask some questions
to narrow down the selection
of products that we will provide
details on. You will then need
to make your own choice about
how to proceed.
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4. What
will you have to pay us for this
service? |
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Investment |
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Before we provide you with
advice, we will give you our
keyfacts guide ‘about the
cost of our services’.
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We will tell you how we get
paid, and the amount, before
we carry out any business for
you.
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Insurance |
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A fee
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No fee for non-investment
insurance, such as Term Assurance,
Critical Illness and Income Protection.
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You will receive a quotation, which
will tell you about any other fees
relating to any particular insurance
policy. |
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5. Who
regulates us? |
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Keith Higginson Financial Services,
The Office, Llys-Teg, Cold Blow,
Narberth, Pembrokeshire SA67 8RR
is authorised and regulated by the
Financial Services Authority. Our
FSA Register number is 221540.
Our permitted business is advising
on and arranging life assurance,
pensions and investment products.
You can check this on the FSA’s
Register by visiting the FSA’s
website www.fsa.gov.uk/register/
or by contacting the FSA on 0845
606 1234.
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6. What
to do if you have a complaint? |
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If you wish to register a complaint,
please contact us:
…in writing Write to the Compliance
Officer, Keith Higginson Financial
Services Ltd, The Office, Llys-Teg,
Cold Blow, Narberth, Pembrokeshire
SA67 8RR.
…by phone Telephone 01834
860508.
If you cannot settle your complaint
with us, you may be entitled to refer
it to the Financial Ombudsman Service.
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7. Are
we covered by the Financial Services
Compensation
Scheme (FSCS)? |
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We are covered by the FSCS. You
may be entitled to compensation from
the scheme
if we cannot meet our obligations.
This depends on the type of business
and the
circumstances of the claim.
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Investment |
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Most types of investment business
are covered for 100% of the first £30,000
and 90%
of the next £20,000 so the maximum
compensation is £48,000.
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Insurance |
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Insurance advising and arranging
is covered for 100% of the first £2,000
and 90% of
the remainder of the claim, without
any upper limit.
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